LiveRec Employer Help: All Articles by Category

Every employer help article, grouped by category. Start from the help center to search all articles or see the most-asked ones. Quick answers: Employer FAQ.

Account

• Change your password or email address
• Close your employer account and delete data
• How can employers sign in to LiveRec?
• Job seeking and hiring on separate accounts
• Set up two-step verification and recovery codes
• Sign out of other devices on LiveRec
• Stop receiving a scheduled report email
• Update your name, phone number or time zone

Background checks

• Order a background check on a candidate
• Read results, timing and adverse action

Candidates

• Mark a candidate as hired
• Message a candidate, with templates and AI
• Private notes and interview feedback
• Reject a candidate and send a message
• Review and shortlist candidates
• Search, tag and add notes to saved candidates
• View documents and save candidates

Company

• Add or remove company photos
• Answer questions on your company page
• Claim a company page that is already on LiveRec
• Company verification failed or needs more info
• Complete your company profile
• Respond to company reviews
• Verify your business with your EIN and state
• What the Verified business badge means
• What you need to verify your company

Getting started

• Find your way around the employer portal
• Getting started as an employer on LiveRec
• What LiveRec does not do yet: SSO, ATS sync, phone

Immigration

• Request immigration assistance and track cases

Interviews

• AI interviewer and AI interview notes
• Connect Google, Microsoft 365 or Zoom to interviews
• Interview recordings, transcripts and retention
• Reschedule, cancel or handle a no-show
• Schedule an interview and confirm times
• Set your interview availability
• Try the AI interview demo before you buy

Jobs

• Boost a job with Urgently Hiring
• Draft a job description with AI
• Edit, pause or close a job
• Export analytics and schedule emailed reports
• Job templates, duplicate and repost
• Post a job on LiveRec
• See how jobs and hiring are performing
• Why is my job not getting applications?
• Why is my job not live? Statuses and blockers

Messaging

• Choose which notifications and emails you get
• Message and rejection templates: create and share

Offers

• Create, approve and send an offer
• E-signature and where signed offers are stored
• Offer signing link expired: remind or send a new one
• Withdraw an offer or handle a counter

Plans and billing

Recruiters

• Live recruiter agencies working on your company
• Request a Live Recruiter for your jobs
• Review candidates an agency submitted

Screening

• AI screening for a job: modes, consent, review
• Screening questions, assessments and the question bank

Security

• How secure is my company and job data?

Sourcing

• Find candidates with Live sourcing
• Invite a sourced candidate to apply

Team

• Change a role, deactivate or remove a team member
• Create a custom role: step-by-step walkthrough
• Invite, resend or revoke a team invitation
• Roles and permissions explained
• See what your team did in the activity log
• Transfer company ownership
• Who at your company can see candidate information

Troubleshooting

• Contact LiveRec support, camera and page problems
• I cannot sign in

Payroll

• Add a worker and register a country
• End a worker's employment or change EOR pay
• How LiveRec payroll works: employees, contractors, EOR
• Run payroll, add extra pay and fund it
• Send contracts to workers for signature
• Where payslips are

By LiveRec Editorial. Read our editorial standards.