Request immigration assistance and track cases

LiveRec EditorialUpdated

US federal immigration rules as of 30 Oct 2026.

Immigration opens on a candidate once they accept your job offer. Open the candidate's Immigration tab and choose Request assistance, and LiveRec's immigration team takes the case. You upload documents, receive a quote, and follow the case in the same tab or under Immigration in the menu.

Steps

  1. Open the candidate and choose the Immigration tab. Before the offer is accepted it only offers a checklist to download.
  2. Under "How should immigration work?" choose Request assistance. Add an optional note, such as the candidate's current status and start date, and send it.
  3. Upload the employer documents and request the candidate's documents. Each file shows a status, and Replace appears once a file is uploaded.
  4. When every document is in, choose Request immigration quote on the Ready for immigration? card.
  5. When the quote is ready you are notified. Under Quote & payment, choose Accept & pay, or Reject quote and say why.
  6. Follow the case status and activity in the tab. To see all cases, open Immigration in the menu.

Other ways to run it

  • "I know the petition" lets you choose the form and visa category yourself (Enter petition details). LiveRec still reviews documents and files.
  • "We handle immigration internally" means LiveRec opens no case. Owners and Admins can make this the company default, and you can switch back until a case is opened.
  • Subscriptions & billing, then Add-ons also lists immigration tracking with a Request support button.

Good to know

  • Billing is by quote. You can pay by card, or accept by bank transfer, in which case LiveRec issues an invoice you can download. Only owner and billing roles see the card option.
  • Documents are visible to the people working the case.
  • LiveRec is not a law firm and does not promise any visa outcome.
  • On the Immigration page you can select several cases and use Download selected.
  • When evidence is requested on a case, you see an Upload evidence button.

This is general information, not legal, tax or immigration advice. Rules change and your situation may differ. Consult a licensed attorney or qualified adviser.