Why is my job not live?
A job is live only when its status is Open. If it is not, the Jobs page shows one of Draft, Paused, Closed or Expired, or a dialog stops you before you publish: Choose a plan to post jobs, Update your payment method to post jobs, or You're at your live-job limit. Each has a direct fix.
What does each status mean?
| Status (tab on Jobs) | Meaning | How to fix |
|---|---|---|
| Open | Live and taking applications | Nothing to fix |
| Draft | Saved but never published | Open the job and finish the steps, then choose Post job |
| Paused | Hidden from candidates and not taking applications. It still uses a live-job slot | Choose Resume (Resume job) and confirm |
| Closed | Final. The job left candidate lists | Choose Duplicate to hire for the role again |
| Expired | The job's closing date, shown in the Expires column, has passed | Choose Duplicate to hire for the role again |
The Expires column on Jobs shows each job's closing date. See Edit, pause or close a job.
Which dialog is blocking me when I publish or resume?
| Dialog title | Why it appears | What to choose |
|---|---|---|
| Choose a plan to post jobs | Your company has no active employer plan | Choose a plan, which opens the change-plan page |
| Update your payment method to post jobs | The last renewal payment failed | Update payment method on the Billing page. See Payment failed |
| You're at your live-job limit | All the live jobs your plan allows are in use | Add live jobs, upgrade your plan with See plans, or close a job to continue |
Open and paused jobs count toward the limit. Drafts and closed jobs do not. The Jobs page shows a line such as "N of M live jobs in use". See How many jobs can I have live at once?.
Paying for extra live jobs or changing the plan needs billing permission. See Who can manage billing?.
My job is Open but candidates cannot find it
- Use Preview posting from the job's menu to see what candidates see.
- A job with few matching filters or no applications may need better details or a boost. See Why is my job not getting applications? and Boost a job.
- If you still cannot tell why, open a ticket from Help & support with the job title and its status.