Who on your team can manage billing
To manage billing, you need team permissions. By default the owner and the Billing role can change plans, cards and purchases, while Admins can view the plan and download invoices but cannot change anything. Roles and permissions are managed by an owner under Teams & permissions.
If a button is missing, or you see "Only your company's account owner or billing admin can change the plan, cards and invoices," ask an owner to adjust your role in Teams & permissions.
Steps
- Open Teams & permissions, then Permissions.
- Find the Billing section and the column for the role.
- Tick or untick, then choose Save changes.
- Ask the owner if you cannot change it.
Good to know
- Cancelling is a request to LiveRec, and it needs its own permission, Request to cancel the subscription. By default only the owner holds it.
- Viewing the plan, downloading invoices, changing the plan and buying add-ons and credits each have their own permission, so a custom role can hold some and not others.