I cannot sign in to my employer account
If you cannot sign in to your employer account, use the method you signed up with: Continue with Google, Continue with Microsoft where offered, or your email and password. For a password, choose Forgot password. With two-step verification, use a recovery code if you lost your phone. After too many wrong codes, wait a few minutes then try again.
Steps
- Try the original sign-in method.
- Choose Forgot password? under the email box and open the emailed link.
- At the code step choose Use a recovery code if your phone is lost. Each recovery code works once.
- If the screen says Too many attempts, wait a few minutes and try again.
Good to know
- We never ask for your password.