LiveRec employer FAQ: jobs, billing, team access

LiveRec EditorialUpdated

Each answer in this employer FAQ links to the full LiveRec article in this folder. Plans, prices in USD.

  1. What employer plans does LiveRec have? Standard includes 10 active listings and 15 credits a month. Professional includes 40 listings and 30 credits. Prices are shown in Billing after you sign in. There is no Enterprise plan. See employer-plans-and-prices.
  2. Is there a per-post fee? No. Each live job uses one listing in your plan. Listings above your plan can be added for a per-listing charge shown in Billing. See job-listing-limits.
  3. How do I post a job? Go to Jobs, choose Post a job, complete the steps, review the preview and publish. You need an active plan to publish. See post-a-job.
  4. How do I verify my business? Go to Company profile, then Verification, and enter your legal name, EIN and state of registration. Your jobs stay live while we check. See verify-your-business.
  5. Is two-step verification required? Yes, for employer accounts. Scan a QR code with an authenticator app and save your ten single-use recovery codes. See employer-two-step-verification.
  6. Will I get a refund? Purchases are not refundable, as shown at checkout. The only exception is a duplicate purchase, which our team reviews and refunds. See refunds.
  7. How do I shortlist or reject candidates? Use Candidates, open a person and move them between stages. Rejection can send a notice. See review-and-shortlist-candidates.
  8. How do I schedule an interview? Choose Schedule interview, pick a time or share availability, choose LiveRec video or your own meeting link and send. Both sides confirm. See schedule-an-interview.
  9. How do I get help from LiveRec? Open Help & support, then Chat with us or Create a support ticket. We reply by email, usually within one business day. See contact-support.
  1. Why is my job not live? A job can be Draft, Paused, Closed or Expired, or blocked by plan, payment or the live-job limit. The article explains each Jobs status and the fix. More

Other questions: Search all help articles, or use Ask Livebot in the chat.

This is general information, not legal, tax or immigration advice. Rules change and your situation may differ. Consult a licensed attorney or qualified adviser.