Respond to company reviews

LiveRec EditorialUpdated

To respond to company reviews, open Company profile, choose View public profile, then the Reviews tab. Reviews show as Anonymous, with the reviewer's work status and job title. Choose Reply under a review, write your response and choose Publish. Each review gets one public reply, and you can edit it later.

Steps

  1. Open Company profile from your account menu.
  2. Choose View public profile, then the Reviews tab.
  3. Choose Reply under the review you want to answer.
  4. Write your response in "Your public reply" and choose Publish. A "Reply published." message confirms it.
  5. To change it later, choose Edit reply, update the text and choose Publish.

Good to know

  • Replies are public and appear as "Response from" your company name.
  • A reply can be up to 2,000 characters. Replying needs the permission to reply to company reviews, which you can give a role under Teams & permissions.
  • You can sort reviews by Most recent, Highest rated or Lowest rated.
  • The Reviews tab has no option to edit or remove a review, and no Report button for employers. To raise a concern about a review, create a support ticket in Help & support.