Why is this feature locked or asking me to upgrade?
A locked feature needs a higher plan, so the page asks you to upgrade. When yours does not include it, the page says "[Feature] is on Essential and above" (or "is a paid feature") and shows a See plans button. Everything else on the page keeps working. Plan prices are shown on the plan screen after you sign in.
Which plan includes what
| Feature | Free | Basic | Essential | Professional |
|---|---|---|---|---|
| Browse jobs, profile, upload a resume | Yes | Yes | Yes | Yes |
| Apply to jobs | No | Yes | Yes | Yes |
| AI resume tools | No | No | Yes | Yes |
| Advanced search filters | No | No | Yes | Yes |
| Recommended jobs (smart job matching) | No | No | Yes | Yes |
| Compare a job with saved jobs | No | No | Yes | Yes |
| Immigration guides | Titles only | Titles only | Yes | Yes |
| Express Interest add-on | No | No | Yes | Yes |
| Company insights | No | No | No | Yes |
| Priority apply | No | No | No | Yes |
| Coaching | No | No | No | Yes |
| Premium courses | No | No | No | Yes |
| Mock interviews | No | No | No | Yes |
| Immigration assistance requests | No | No | No | Yes |
Application allowances also differ by plan; see weekly and monthly application limits. Basic includes basic resume templates, market trends and interview guides.
Steps
- Read the message on the locked page. It names the feature and, when known, the plan it starts on.
- Choose See plans. You land on Subscriptions & billing, Change plan.
- Choose the plan and pay in the checkout window. See upgrade or change your plan; you pay only the prorated difference.
- Come back to the page. The feature opens once the payment is confirmed.
Good to know
- If your plan ends, features that belong to it lock again and you cannot apply until you subscribe. Your profile and resumes are kept.
- Express Interest is paid per job on top of the plan; see Express Interest and Priority apply.
- Employer plans are a different product. The employer Professional plan does not unlock seeker features.