How do I upgrade my plan?

LiveRec EditorialUpdated

Open Subscriptions & billing, choose Change plan, pick a higher plan and choose Upgrade plan. You pay only the prorated difference, in a pop-up. If your bank or UPI app asks, approve it; you stay on the old plan until it is confirmed.

Steps

  1. Open the account menu, then Subscriptions & billing.
  2. Choose Change plan. The page lists the plans; your own card reads Current plan.
  3. Choose Upgrade plan, then Continue on the Change your plan? box. The Confirm your upgrade window shows the Order summary with Total due today; choose the Pay and upgrade button. To move down instead, choose Request a downgrade; that files a request to our team and does not change your plan by itself.
  4. Approve the payment with your bank or UPI app if asked. The same tier on the other billing period shows as Switch to annual or Switch to monthly.

Good to know

  • If a payment page was left open and unpaid, start again; the new one replaces it.
  • Buying the same plan twice is blocked. If it happens, the second plan is cancelled so it never renews and the team reviews the refund. A downgrade takes effect at the end of the current billing period and the difference is not refunded; an upgrade starts immediately.
  • There is no pause option. To stop paying, request cancellation; you keep the plan until the period you paid for ends.

Prices are in USD and may change; the plans screen shows the current price for you. This is general information, not tax advice.