LiveRec recruiter FAQ: clients, offers, billing

Short answers in the LiveRec recruiter FAQ, each linking to the full help article.

What does the Live Recruiter plan cost? Billed in USD, with 100 active listings and 50 credits a month on the monthly plan. Prices are shown only after sign-up. Read more

Do I earn money through LiveRec? No. Recruiters pay LiveRec. Fees with clients are agreed outside LiveRec. Read more

Is two-step verification required? Yes, recruiter accounts require two-step sign-in with an authenticator app (recovery codes are the backup). Manage it under Account settings, then the Security tab. There is no list of signed-in devices. Read more

How do I add a client? Clients, then Add client. Enter the Company name (required) and contact details, then Save client. Read more

Why can I not publish a job? You need an active subscription. 'Choose a plan to publish jobs' means none is active; if a payment failed, live jobs stay up and new jobs go live once payment succeeds. Read more

Can I get a refund? Purchases are not refundable, as shown at checkout. The only exception is a duplicate purchase, which our team reviews and refunds. Read more

How do I get help from LiveRec? Account menu, Help & support, then Chat with us or Create a support ticket; track it under My support tickets. Read more

This is general information, not legal, tax or immigration advice. Rules change and your situation may differ. Consult a licensed attorney or qualified adviser.

My recruiter application says In review. What now? A person on our team checks every new recruiter account and emails the primary contact with the decision. You need not send anything else. If it says Not approved, read the reason and choose Update and resubmit. Read more

How do I submit a candidate to a client? Submissions, then Submit a candidate. Choose the job, up to 10 candidates, add a note, an optional rate and a PDF CV, then Submit to client. You can withdraw it until the client decides. Read more

How do I get the Verified mark? A team manager chooses Request verification on the agency profile. A LiveRec admin reviews it. The mark is never self-declared. Read more

Other questions: Search all help articles, or use Ask Livebot in the chat.