What happens if my renewal payment fails?

If a renewal payment fails, Subscriptions & billing shows "Your payment didn't go through" and you get an email. Your plan stays active for now: the banner says your plan is safe until the date your paid period ends, and asks you to update your payment method. Your profile and resumes are kept.

Without a subscription you cannot apply until you subscribe again. We retry the payment after 3, 7 and 14 days from the first failure, and then the plan ends.

Steps

1. Open the account menu, then Subscriptions & billing.
2. In the banner, choose Update payment method.
3. Enter the new details and complete any bank or UPI approval.

Good to know

• Nothing in your profile is lost.
• We also email a renewal reminder 3 days before each renewal, so you can check your payment method in advance.
• The email's "Update your payment method" link takes you straight to the payment page.

Related articles

• Subscribe to a job seeker plan
• Why a payment was declined
• Cancel your job seeker subscription

Current prices are under Subscriptions & billing after you sign in. This is general information, not tax advice.