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How do I close or delete my job seeker account?

LiveRec EditorialUpdated

Deleting a job seeker account is a request our team carries out after confirming it is you; there is no instant delete button. Personal data is erased or anonymised, and a small set of records, such as invoices and payment records, is kept where the law requires.

Steps

  1. Open Help & support and choose Create a support ticket.
  2. Pick the Account and sign-in reason and ask for your account to be closed and your data erased.
  3. Answer our confirmation so we know it is you.

Good to know

  • We complete account closure requests within 30 days. Some records are kept for set periods: identity documents up to 12 months, signed agreements 7 years from signing, and interview recordings 90 days.
  • See the Privacy policy for your rights over your data.
  • To get a copy of your data instead, ask in the same ticket.
  • Cancel any paid plan first so it does not renew; see the cancel article.

This is general information about LiveRec's data practices. See the Privacy page for the binding policy. Privacy policy