How do I verify my phone number on LiveRec?

LiveRec EditorialUpdated

To verify your phone number, note that it is saved as contact information, but LiveRec does not currently send text-message codes. When a verification step asks for a code, it is sent to your email address instead. If a screen says "Phone codes are not switched on", check your inbox for the code.

What this means for you

  • Verification is by email. Sign-up goes through Verify email. A separate phone step appears only when LiveRec requires it, and the phone screen then points you back to the email code.
  • No text message is sent. If you are waiting for an SMS and nothing arrives, that is expected. This applies in every country, including India.
  • Your number is still stored. You can enter or change it as plain contact data in your account settings.

Steps

  1. Enter the number in international format: a plus sign, then 8 to 15 digits, for example +14155550123 for a US number or +919876543210 for an Indian mobile number.
  2. If a screen asks for a verification code, open the email LiveRec sent and enter that code.
  3. No email? Look in spam, wait for the countdown, then request a new code. Only the newest code works. See the linked article on missing codes.
  4. To change the number, open Account settings, choose the About tab, edit your details and save. A number in the wrong format is refused with a message about the format.

Good to know

  • LiveRec never asks for your password or a verification code by phone, text or chat.
  • If you are locked out after several wrong codes, wait before trying again.