Why do I need to verify my email, and where is my code?

LiveRec EditorialUpdated

To verify your email, LiveRec sends a one-time code to prove the address is yours. If it is not in your inbox, check spam, wait for the resend countdown to reach 0:00, and request a new code. Each code expires after 10 minutes.

Steps

  1. Check that the address on screen is the one you typed.
  2. Look in spam or junk for an email titled Your LiveRec verification code.
  3. Wait for the countdown to reach 0:00, then ask for a new code. You will see New code sent.
  4. Enter the code from the newest email.

Good to know

  • Company email filters sometimes hold messages from new senders; ask your IT team to allow LiveRec.
  • If addresses keep bouncing, our mail system may have paused sending to it; see the emails-not-arriving article.