What if my email already has a LiveRec account?
An email address can belong to only one LiveRec account, and that account has one role. If sign-up says the email already has an account, sign in with the method you first used, or reset your password. To use LiveRec in a second role, register that role with a different email address.
Which screen are you seeing?
- "This email already has an account." An account with this email exists but was not yet verified, so Google sign-in could not be linked to it. Choose Sign in with your original method (for example your email and password) and finish verifying the email.
- "Use a personal email to look for jobs." The email belongs to an employer team on LiveRec, and an employer team account cannot also be a job seeker account. Choose Sign up with a personal email address and register as a job seeker with that address.
- A password or Google sign-in problem. You may have signed up the other way. Try Continue with Google, then your email and password.
Steps
- Try Continue with Google, then your email and password, with the address you think you used.
- If you cannot remember the password, choose Forgot password and enter the code emailed to you.
- If you want a job seeker account but your email is on an employer team, sign up with a different, personal email address.
- If you want to hire but your email is a job seeker account, register the company with a different email address. Your job search stays separate and your colleagues never see it.
- If nothing works, create a support ticket from Help & support or use the contact page, giving the email address. Do not send your password.
Good to know
- Seeker plans and employer plans are billed separately, so a second account does not share a subscription.
- A work email that is on an employer team cannot be reused for job seeking, which also keeps your job search private from your colleagues.