TERM Government Assistance Eligibility Specialist I, Grade 17

Posting number: 2026-00486

Department: Department of Health and Human Services

Division: HHS 60 Office of Eligibility and Support Services

Job classification: Government Assistance Eligibility Specialist I

Posting type: Internal/External Applicants

Categories: Administration, Clerical & Data Entry, Community Services, Health Services, Public Health, Management, Professional, Paraprofessional, Human Services, Customer Service, Health Education, Health Sciences, Business, Communications, Community and Social Services, Health Care Support, Program Management, Database Administration

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Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $61,604 to $66,877, based on the candidate’s qualifications and experience.”TERM Government Assistance Eligibility Specialist IOffice of Eligibility and Support Services (OESS)This is a one-year term position with an expiration date of July 1, 2027WHO WE ARE

Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services (HHS) is responsible for the delivery of the County’s public health and human services that meet the needs of our community’s most vulnerable children, adults, and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.

As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

This position determines eligibility for assistance programs administered by the Maryland Department of Health and the Family Investment Administration of the Maryland Department of Human Services.

Primary duties of this position will include, but will not be limited to:

• Interviewing, processing, and completing intake applications and redeterminations in Maryland Health Connection for all public benefit programs and completing actions necessary to continue or terminate benefits in accordance with federal and state regulations.
• Completing case management functions in all cases assigned, including:

1. Screening walk-in customers
2. Obtaining and verifying information necessary to determine eligibility

• Making referrals to other agencies when appropriate.
• Facilitating customer efforts in accessing information.
• Partnering with other public and private service providers, as needed.
• Performing other job-related duties as assigned.

Candidates with Basic Multilingual skills in Spanish and the ability to provide interpretation services to Spanish-speaking customers are preferred.

• Education:Graduation from an accredited college or university with a bachelor’s degree.
• Experience:None.
• Equivalency: An equivalent combination of education and experience may be substituted.
• Medical Protocol: If selected for this position, you will be required to undergo a medical evaluation and drug screening to assess your ability to safely perform the essential duties of the role, which will be a significant factor in the final hiring decision.

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:

1. Experience applying Federal, State, and County regulations pertaining to eligibility for Maryland Medicaid and Maryland Children's Health Program, and Affordable Care Act Medicaid expansion or County Health Programs.
2. Experience navigating through eligibility systems such as Maryland Health Connection, Enrollment and Eligibility, Medicaid Management Information System, and BEACON, and eICM automated eligibility systems and databases.

The Office of Eligibility and Support Services (OESS) is currently recruiting for an enthusiastic professional to serve as a TERM Government Assistance Eligibility Specialist I and help us achieve our mission. OESS determines eligibility for State, Federal, and County programs for low-income individuals, families, and vulnerable populations. We are committed to fostering a collaborative and inclusive environment that supports your growth and success.

Interview preference criteria will be used pertaining to :

1. Experience working in the human services sector.   Preference is given to experience in means-tested programs.
2. Customer service experience.  Preference is given to general office, technical, or administrative experience.
3. Experience working with computer applications.   Preference is given to knowledge of basic computer skills.
4. Ability to multitask in a high-volume work environment.