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ServiceNow Developer_ITAM(HAM/SAM)

Overview
NetAppnetapp.comPosted 7 days ago
Bengaluru, Karnataka, INOn-site
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Seniority level
Mid
Employment type
Full time
Work experience
2+ years
Specialization
Enterprise software

About the role

  • ServiceNow System Administration Certified is mandatory.
  • Implementation Specialist would be a plus
  • Should possess good behavioural and communication skills

Requirements

  • At least 2+ years of SN development experience in ITAM (HAM/SAM) and ITSM modules.
  • ITAM (HAM) – Hardware Asset Lifecycle Management, CMDB CI Data Modelling, Asset Discovery & Reconciliation, Hardware Inventory Audits, Asset Depreciation
  • ITAM (SAM) – Software License Entitlement & Compliance Management, License Reconciliation (Allocated vs. Consumed), Software Normalization & Publisher Catalog Management, Reclamation Rules, End-of-Life/End-of-Support Tracking
  • Expertise in writing JavaScript code and Glide scripting
  • Expertise in Service Portal
  • Exposure to at least one JavaScript framework like AngularJS or React
  • Familiarity with SOA technologies including as REST, SOAP
  • Expertise with HTML technologies including HTML, CSS, Bootstrap and AJAX practices
  • Expertise on Incident management, Problem management, Change management, Knowledge management, Request Management, and Integrations.
  • Experience in coding, object-oriented and modularized software
  • Demonstrated aptitude for learning new technologies quickly
  • Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
  • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Experience in designing, developing, scalable and distributed system.
  • Strong communication skills (both written and verbal)
  • ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
  • Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs

Completed Bachelors and Masters degree

Key skills

  • ServiceNow
  • Data Modeling
  • JavaScript
  • Angular
  • React
  • HTML
  • CSS
  • Bootstrap