Senior Analyst

Job Description Role: Senior Analyst – People Operations (Compliance) Business Unit: Capability Hubs (US HR Operations) Location: Bangalore, India Geo Supported: United States Shift Timings: US Shift (4:30 PM – 1:00 AM IST) Experience: 3–5 Years

Role Overview The Senior Analyst – People Operations (Compliance) supports end-to-end HR compliance operations for the US business by ensuring accurate data management, regulatory adherence, and timely execution of compliance-driven processes. The role focuses on monitoring employee compliance, maintaining HR data integrity, generating reports, and supporting audit-ready documentation while adhering to defined SLAs and quality standards.

• Execute day-to-day People Operations compliance activities in line with policies and regulations
• Generate, analyze, and maintain compliance-related reports and dashboards
• Enter, validate, and update employee and compliance data across HR systems
• Monitor employee compliance, identify anomalies, and communicate findings
• Act as a point of contact for HR partners, onshore teams, and support functions
• Manage and resolve escalated compliance-related queries
• Ensure processes are documented and executed within agreed SLAs
• Identify opportunities for process improvement and quality enhancement
• Support audits, reviews, and compliance checks with accurate documentation

Mandatory Technical & Functional Skills

• Proficiency in MS Office (Excel, Word, Outlook)
• Strong data handling and reporting skills
• Experience working with multiple HR or operational systems
• Understanding of HR operations and compliance controls

Preferred Skills & Experience

• Experience in an operational or contact-center environment
• Exposure to international or US-based HR operations
• Strong stakeholder and relationship-management skills
• Ability to work independently and within a team
• Strong organizational and time-management skills

Behavioral Competencies

• High attention to detail and compliance mindset
• Integrity, accountability, and ownership
• Strong analytical and problem-solving skills
• Customer-focused with resilience under pressure
• Adaptable, self-motivated, and improvement-oriented

Education & Experience

• Bachelor’s degree (BA, B.Com, B.Ed, BE, BCA, or equivalent)
• 3–5 years of experience in People Operations, HR Operations, or Compliance
• Exposure to multinational or professional services environments preferred