Senior Adult Rights Advocate

Posting number: 2026-03710

Department: DHS - AGING AND DISABILITY SERVICES DIVISION

Job classification: SENIOR ADULT RIGHTS ADVOCATE

Posting type: Open Competitive

Categories: Social Services, Professional, Human Services

The Aging and Disability Services Division (ADSD) is currently recruiting for a full-time Senior Adult Rights Advocate (SARA) position in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the following programs: Adult Protective Services (APS) and Long-Term Care Ombudsman (LTCO). Under limited supervision, this position investigates allegations of self neglect, abandonment, abuse, exploitation, isolation, and neglect involving vulnerable adults in community and long term care settings. In addition, the position investigates complaints regarding quality of care and quality of life for clients living in long-term care settings such as skilled nursing facilities, group homes and assisted living facilities. Responsibilities include assessing needs, assisting with life planning decisions, and implementing person centered intervention and service plans. The role offers advocacy, referrals, information, and follow up to ensure access to services such as financial assistance, health care, housing, in home and long term care, legal support, and transportation. This position collaborates with ADSD programs, community partners, and social service agencies to coordinate services for APS and LTCO clients. Additionally, for APS, duties include case management, providing updates to social workers, supporting service plan implementation, and conducting home visits. Responsibilities also include maintaining partnerships and resource directories, conducting outreach, delivering presentations, and keeping program materials current. Under supervision, the position investigates reports of vulnerable adult self neglect and addresses identified concerns. ADSD fosters a positive, inclusive, and diverse work environment that values innovation, teamwork, and collaboration. The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life.

Adult Rights Advocates provide advocacy and assistance to protect and enhance the health, safety, welfare, and rights of older persons (adults 60 and older) and/or vulnerable persons.

Three or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.

1. Assist clients and caregivers in life planning for independent living.
2. Provide information and referrals to agencies for physical, emotional, social, and economic support services.
3. Coordinate a network of services and resources for financial, health care, housing, in-home care, and other service needs of clients.
4. Establish partnerships, determine appropriate services, identify gaps in services, and conduct surveys.
5. Handle inquiries, complaints, and respond to requests for assistance.
6. Complete intake forms and other types of forms and assessments and enter information into systems.
7. Provide advocacy and case management services and refer individuals to appropriate services.
8. Complete records on services provided.
9. Research, develop, update, and conduct public presentations based on requests for information.
10. Provide information and assistance to staff, service providers, caregivers, community organizations, law enforcement, and others regarding abuse, neglect, exploitation, and isolation of individuals.
11. Evaluate and enhance resources to meet client needs and ensure quality assurance efforts are met.
12. Assist in policy, procedure, and form development.
13. Review legislation and regulations to determine impact on clients and participate in community engagement.
14. Investigate complaints made by or on behalf of clients residing in the community or who reside in a facility.
15. Advocate for clients under strict consent and confidentiality guidelines.
16. Offer information to clients' families, facilities, and other agencies regarding a variety of topics related to client care.
17. Provide training on long-term care, resident rights, dignity and respect, abuse, abandonment, neglect, isolation, exploitation, quality of care, and quality of life.
18. Support resident and family councils, monitor facility trends, and make referrals to other agencies.
19. Conduct Medicaid outreach and ensure provider compliance.
20. Act as a team leader by assigning and reviewing work, training, and providing input to performance evaluations and discipline.
21. Perform related duties as assigned.

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level. Knowledge of:

• Rights andneeds ofolder and/or vulnerable persons residing in the community or long-term care facilities; right to self-determination and theright to privacy; areas relevant to older and/or vulnerable persons residing in the community or in long-term care facilities; regulatory information and long-term care services; public and private welfare and social programs.

• Identify,investigate, and resolve complaints; advocate for older and/or vulnerable persons and resolveproblems; identify abuse, abandonment,neglect, exploitation, isolation, and other adverse circumstances.
• Convey and document accurate and precise information; review and analyze information received from residents, family members, facility staff,and others; apply federal regulations, State laws, and agency policies and procedures to determine compliance; write reports and make referrals to other agencies.
• Review work products for quality, quantity, and timeliness; analyze information, problems, situations, practices, or procedures to define objectives, identify relevant concerns, formulate logical conclusions, and recognize alternatives and their implications.

Recruiter Contact Information: Victoria Sheehan -