Sales & Catering Administrator

Position Summary: The Sales & Catering Administrator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquires when appropriate. The Sales & Catering Administrator reports directly to the Director of Sales & Marketing Core Responsibilities:  Perform job according to standard operating procedures  At all times provide professional hospitality to all guests and clients  Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages  Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries  Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team  Assist sales team retrieving rooming list, deposits and banquet guarantees when needed  Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions  Order office supplies for sales office as directed by DOS  Prepare sales kits for sales team  Complete Sales Proposals, Contracts, BEOs and Banquet Checks  Make copies of room contacts, group resumes and rooming lists, BEO’s, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments  Maintain office filing system  Efficiently sort and distribute mail for the hotel  Assist sales and catering associates as needed  May perform additional duties as required Knowledge, Skills & Competencies:  Ability to work independently, prioritize work and ask for clarification when needed  Strong work ethic  Excellent oral and written communication skills  Proficiency with MS Word, Excel and PowerPoint  Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously  Accuracy, attention to detail and the ability to proof own work

Hourly Pay: $25.00

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment. * Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) * Occasional standing and walking throughout the workday. * Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment. * Ability to communicate effectively verbally and in writing. * Occasionally required to stand, walk, bend, reach, or carry items. * Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies). * Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles). * Ability to hear and participate in conversations and meetings, use phone and/or headset * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Two Fountain Plaza, Buffalo, New York 14202

Let Hyatt Regency Buffalo / Hotel and Conference Center be your destination in upstate New York for work or leisure travel. Take advantage of our hotel's design-forward rooms, on-site dining and wellness amenities. A stay at our downtown Buffalo locale puts you in walking distance to the waterfront, KeyBank Center and Shea's Buffalo Theatre, while also placing you a short drive from the spectacular Niagara Falls.

Buffalo Hyatt Regency-BUFFA