REF104052N- Assistant Manager - Process Training- Travel+GDS (Amadeus/Sabre experience)- Gurgaon- (Rotational shifts)

Job Description : -Travel experience and experience of GDS is a MustTo Conduct NHT for travel processTo get the refreshers and floor briefings conducted as and when requiredTo evaluate and provide feedback to the training manager on amendments to the training materialManaging end to end NHT and OJT for the processExpert in feedback and coachingExcellent in communication Eye for detailPrepare and send basic Training reportsPeople Management

• Identify Early Warning Signals (EWS) related to trainee performance and behavior.
• Provide timely feedback and coaching to support continuous improvement.
• Foster a positive and engaging learning environment.

Graduate Travel Experience Mandate on Amadeus / Sabre any one GDS

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

• Prepare and share accurate training reports with internal stakeholders and clients within defined timelines.
• Collaborate effectively with peers, stakeholders, and clients to ensure smooth communication and alignment.

• Conduct Training Need Identification (TNI) and update training content/plans accordingly.
• Continuously enhance training materials and delivery methods to improve learning effectiveness.