Manager - Operations
Overview
Cushman & Wakefieldcushmanwakefield.comPosted 4 days ago
Bengaluru, Karnataka, INPresencial
Quick apply- Nivel de experiencia
- Mid
- Tipo de empleo
- Tiempo completo
- Especialización
- General management
Key skills
- Vendor Management
- Budgeting
- Forecasting
- Financial Reporting
Job Title
Manager - Operations
Job Description SummaryJob DescriptionKey ResponsibilitiesOperations Management
- Lead and manage Integrated Facility Management (IFM) operations across multiple client sites.
- Ensure seamless delivery of Hard Services, Soft Services, Workplace Experience, and Vendor Management.
- Drive service excellence through SLA and KPI adherence.
- Implement best practices, compliance standards, and operational efficiencies.
- Conduct regular site audits and governance reviews.
Business Leadership
- Act as the primary business lead for assigned accounts/portfolios.
- Build and maintain strong client relationships at senior stakeholder levels.
- Identify opportunities for account growth, cross-selling, and service enhancement.
- Lead account reviews, business presentations, and strategic planning discussions.
Financial Management (P&L Ownership)
- Own and manage the Profit & Loss (P&L) for assigned accounts/business units.
- Ensure revenue achievement, margin improvement, and cost optimization.
- Monitor budgeting, forecasting, financial reporting, and variance analysis.
- Drive productivity initiatives and operational efficiencies to improve profitability.
INCO: “Cushman & Wakefield”