Manager, Field Design Advisory

The purpose of the Manager role is:

• Drive projects to Novartis internal customers (country business units, analytics teams, regional marketing and sales teams) on various high complex field force consulting projects.
• Support the team in creating project proposals and managing project delivery end-to-end.
• Facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative insights.
• Support FFO business by involving in various initiatives like knowledge sharing, on- boarding and training support of various associates.
• Support the team in all business-related tasks / activities, building process documentation and knowledge repositories.

• Co-leading and delivering consulting projects for customers, ensuring adherence to timelines and quality objectives in the following areas:

• Commercial strategy design
• Field Force sizing and structure (sales force, access, account management teams)
• Optimal resource deployment, leveraging analytical tools & algorithms.
• Segmentation, Tiering, Targeting and Call Plan design.
• Incentive scheme design and payout calculation strategies
• Ad-hoc projects based on local business challenges identified through assessments and / or benchmarking.

• • Ensuring delivery of efficient and high-quality deliverables and, promotes synergy and best practice sharing among resources
• • Ensuring exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events
• • Proactively strive for improvement in services, processes, and the way of working
• • Working with extended BSI team to leverage any cross-functional synergies and drive integrated solutions
• • Mentoring team members to support talent development across the wider team; developing and retaining talent.

• Education: Graduate degree is minimum, any certifications, diploma or degree in project and event management is a plus
• Languages: Superior communication skills in English
• Experience (5+ years) in commercial execution, functional consulting/business consulting or in pharmaceutical company
• - Experience in co-leading project teams
• - Past work reflects a track record of excellence in SFE / functional consulting
• - Experience in working in a matrix and geographically dispersed environment
• - Ability to engage senior stakeholders and influence strategic decision-making
• - Should have an understanding of Pharmaceutical business including its regulatory environment
• - Strong analytical thinking with problem solving approach
• - Should be customer service oriented
• - Strong and proactive business results-focus, and proven ability to provide insights that increase productivity
• - MBA/ Postgraduate
• - Knowledge of other in-scope country languages (German, Japanese as priority)
• - Working knowledge of country organization, sales operational processes, practice areas, key issues and challenges.
• Business Dashboards, Capacity Planning, Customer Service, Data Extraction, Data Quality, Merchandising, Performance Measurement

Manager - Field Design Advisory

Job DescriptionRole/Job Title: Manager, Field Design AdvisoryLocation: HybridAbout the Team:

As an integral part of the Business Service International, the team delivers comprehensive design and advisory solutions to business stakeholders. We excel in crafting and deploying innovative go-to-market (GTM) strategies for sales, account management, access, and other organizations.

Our team offers a wide array of GTM and enterprise consulting solutions, including:

• Market identification
• Customer segmentation
• Omnichannel targeting strategy
• Field structure design
• Resource optimization
• Geography design analytics
• Talent placement
• Incentive design
• Tactic and execution effectiveness measurement

These services empower business leaders across the globe—field leaders, brand leaders, P&O leaders, and finance leaders—by leveraging robust consulting methodologies, profound functional and business expertise, data-driven analytics, and industry benchmarks.

We are dedicated to drive success through strategic recommendations and tailored solutions, ensuring that our internal business colleagues achieve their goals with precision and confidence.