Field Service Engineer, Delhi

• Attend breakdown calls in the region and raise request for parts and close transaction under Warranty, or Chargeable basis
• Completing Installation of equipment's on site, completing Preventive Maintenance as per schedule and promotion of Service Contract, consumables, and IT solutions. Also conduct demonstration of products to customers Imparts training to the customer
• Update service report in CRM Identifying potential parts requirement and get quote submitted and collect Purchase Order Identifying potential equipment requirements and generate Service Leads for sales team
• Ability to prioritise workload, goals and tasks consistent with the department objectives. Ability to take direction from multiple sources and balance conflicting priorities in an effective and efficient manner and work well independently

• Diploma / Engineering in (Electronics, instrumentation and Bio-Medical Is preferred).
• 3+ years of field Service experience

• Ability to travel – 50% travel
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move or carry equipment, any other physical requirements

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

• Handle daily service and support of Radiometer's existing customer base and support sales & service growth and customer happiness
• Drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate
• In this role, you will utilize critical thinking to resolve issues within defined procedures and practices. As an FSE on our team, associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting