Economic Services Caseworker III Child Care Coordinator

Posting number: 202600115

Department: Social Services

Job classification: Economic Services Caseworker III

Posting type: Open

Categories: Social Services

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Help Families Thrive. Make a Difference Every Day.

Franklin County is seeking a dedicated and compassionate professional to serve as our next Economic Services Caseworker III - Child Care Coordinator. In this important role, you will help connect eligible families with quality child care services that support employment, education, and economic self-sufficiency. Working closely with families, child care providers, and community partners, you will play a critical role in strengthening our community and improving outcomes for children. If you are passionate about public service, enjoy helping others navigate complex programs, and are committed to making a meaningful impact, we encourage you to apply and join our team.

Compensation: $48,658-$53,524\To Be Determined Based on Experience and QualificationsBenefits: Franklin County offers a competitive benefit package designed to encourage and support your health, well-being and productivity. Benefit options include medical and dental insurance; elective supplemental insurance options such as short-term disability, vision, and voluntary term life; local government retirement; 401(k) with a 4% employer contribution (no employee match required); generous paid leave that includes 13 county-observed paid holidays per year; an employee wellness program inclusive of a county sponsored gym and an employee assistant program.

The primary purpose of this position is to act as Subsidized Child Care Coordinator for the agency. This position will determine eligibility for Subsidized Child Care services and negotiate, execute, and manage contracts with the various Subsidized Child Care Centers, Family Child Care Homes, and other regulated and non-regulated individual providers. The employee administers overall expenditure of subsidy funds and ensures compliance with child care policy including eligibility determination. Work involves direct contact with the customer in order to obtain and verify necessary information to determine eligibility. Employee's decisions are subject to second and/or third-party review for thoroughness, accuracy, and application of policy regulations. The child care coordinator works with direct Supervisor, Program Administrator and the Fiscal Officer to ensure the agency is spending in accordance with subsidy allocation.

Regular work hours for this position are Monday through Friday from 8:00 A.M to 5:00 P.M. Occasionally, employee must work overtime due to increase workload or meeting needs of the customer. In the event of a disaster in the county, employee will work rotating shifts at an Emergency Shelter.

Case Management — includes planning and directing provision of the services within the constraints of policies and procedures to the individual(s) applying and/or receiving the service. Activities include initial and ongoing eligibility determinations, keeping track of what services have been provided and what can be provided to resolve the customer's needs. It also means providing an equitable, dependable, coordinated flow of service to the customer and establishing joint responsibilities with other service workers and service agencies involved in the process of helping the customer.

Eligibility Determination — Intake & Review - The employee must verify information in order to correctly determine eligibility for the prospective customer at initial application, ongoing recipients during the redetermination process, occurring bi­annually or annually, and most at times of changes. Examples of verifications include, but are not limited to, residence, identifications, various types of incomes, and resources. Computer matches assist with the process. The employee must act to meet all appropriate timeframes when determining eligibility for applications, redeterminations, and/or changes.

Information and Referral — As the employee works with the customers, he/she will be alert to other needs of the client and will provide information and referral to other sections in the Department of Social Services or other agencies, which may be able to assist the client.

Monitoring Allocation and Billing — This position works directly with Fiscal Officer, Program Administrator and Supervisor with monitoring Subsidy Child Care allocation and billing to ensure budget compliance.

Resource Development- This position is responsible for meeting with prospective Subsidized Child Care Providers and providing them with information necessary to establish Child Care Centers or Family Child Care Homes. It is also responsible for meeting with those persons who have been named by the client as the one to provide Individual Child Care arrangements when Child Care Centers or Family Child Care Homes are not feasible or allowed by the funding source. This position approves and authorizes these arrangements according to guidelines provided by the Division of Child Development. It is also responsible for quarterly assessments or evaluations on each of these arrangements.

Consultation — provided as needed and requested to child care providers and other agencies. Worker will maintain a close relationship with the local Partnership for Children, which will enable the agency to properly utilize all available funding. This will also enable the employee to provide child care recipients and providers with up-to-date information and referral as it relates to child care resources in the community.

Considerable knowledge of social work principles, techniques, and practices and their application to individual casework group work and community problems. Knowledge of the psychosocial, socioeconomic and behavioral problems and their treatment. Knowledge of governmental and private organizations and community resources. Knowledge of laws, regulations and policies which govern the program. General knowledge of medical terminology, disease processes and their treatment is required In certain programs or settings. Skill in establishing rapport with a client and applying techniques of assessing psychosocial. behavioral, and psychological aspects of client's problem. Ability to establish and maintain effective working relationships with administrative superiors members of case load and their families, and with civics medical, social and religious organizations. Ability to train or instruct lower-level social workers, students, or interns. Ability to express Ideas clearly and concisely and to plan and execute work.

Bachelor's degree in social work from an appropriately accredited institution; bachelor's degree in a human services field from an appropriately accredited institution and one year of directly related experience; bachelor's degree from an appropriately accredited institution and two years directly related experience; or an equivalent combination of education and experience.

Possession of a valid NC drivers license upon hire.