DSHS DDA Residential Services Coordinator

Posting number: 2026-09233

Department: Dept. of Social and Health Services

Division: DDA

Job classification: RESIDENTIAL SERVICES COORDINATOR

Posting type: Open & Promotional

Categories: Social Services, Human Services

• Determine staffing needs and schedule coverage for each home.
• Carry the after-hours duty phone to respond to emergencies or call-outs as needed.
• Assist with the recruitment, training, and orientation of Attendant Counselor (AC) staff.
• Schedule and monitor mandatory training completion for staff.
• Review leave requests and inform staff about availability.
• Complete time and attendance records for staff and respond to emergent staffing needs.
• Facilitate ordering, purchasing, and payments for goods and services while addressing staff questions and concerns.

The Department of Social and Health Services, Developmental Disabilities Administration (DDA) is hiring a Residential Services Coordinator. If you are a passionate, detail-oriented team player and self-starter with a positive attitude, this may be the next step in your career.

In this role, you'll be instrumental in the hiring and scheduling of 24 hour/7 days a week direct care staff located in Gig Harbor, WA. You will also assist with employee training and ensure compliance with WAC, federal regulations, and DDA standard operating procedures.

Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary. Pierce County employees are eligible to receive an Orca Card for transportation needs.

The schedule for this position is Monday - Friday, 8:00AM - 5:00PM.

Apply today and join us in our mission to partner with people to access support, care, and resources.

• Skilled in organization and management of staff schedules.
• Skilled in creating tracking, filing, and monitoring systems.
• Experience supporting people with developmental disabilities.
• Basic computer skills including Microsoft Word, Excel, and Outlook.
• Ability to work independently and as part of a team.
• Effective interpersonal and communication skills.
• Ability to anticipate problems and proactively work to mitigate them.

Professionals with a high school graduation or GED and three years of experience working with clients with developmental disabilities.

OR

Three years of experience as an Attendant Counselor 3 equivalent or higher-level class.

Questions?Please contact and reference job number 09233.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at .

Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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