Skip to content

Digital Fraud Specialist

Overview
Killeen, TX, USOn-site
Quick apply
Seniority level
Mid
Employment type
Full time
Specialization
Compliance

About the role

* Investigate Digital Banking fraud alerts * Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters * Complete tasks accurately and timely * Make decisions on routine issues and complete assigned tasks in accordance with company policy, department procedures and assigned approval limits * Regular and predictable attendance and punctuality * Other tasks as assigned

Physical Requirements: * Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery * Ability to lift up to 25 pounds

*Position level dependent upon experience

FNBT is an Equal Opportunity Employer

Requirements

* High school diploma or equivalent * At least 18 years of age * Working knowledge of Microsoft office and general office equipment * Ability to communicate in a professional manner verbally and in writing * Ability to work independently to meet deadlines but remain flexible * Well-organized, with sharp attention to detail * Capacity to work with frequent interruptions and perform repetitive tasks * Demonstrate emotional control under stress and strict deadlines * Strong customer service skills (both internal and external customers) * Must successfully pass background investigation according to company policy * Must be able to get along with co-workers and work effectively in a team environment

Key skills

  • Microsoft Office
  • Customer Service

Location

FCS Building

Location Address

4400 Swanner Lp.