Contract Monitor

Posting number: C4227G

Department: PUBLIC WORKS

Job classification: CONTRACT MONITOR

Posting type: Open

Categories: Facility Management, Public Works, Custodial, Office and Administrative Support

DEPARTMENT:

EXAM NUMBER: C4227G

TYPE OF RECRUITMENT: We welcome applications from everyone!

A Contract Monitor is responsible for the following essential functions:

• Monitors and reports on a variety of services provided by contractors and may evaluate or inspect services provided.
• Observes and captures images of incidents while in the field to document contract noncompliance and other issues.
• Responds to service requests and submits work orders that describe the location and type of work needed; visits locations where services have been rendered by the contractor to document the completion of work.
• Notifies appropriate County personnel of contractor deficiencies for action.
• Routinely monitors assigned areas and submits service requests of field observations to the appropriate County personnel or system.
• Distributes service-related materials such as public notices, informational flyers, service promotional items, and announcements of service changes.
• Documents the contractors' responsiveness in providing the appropriate kind and level of service specified in the contract agreement.
• Directs requests for services or complaints received from the general public, County departments, and other agencies while in the field to the appropriate County personnel or system using mobile technology.
• Informs contractor and management if there is an observation of an unsafe condition or noncompliance with contract terms and works directly with the contractors to resolve deficiencies.
• Acts as primary contact person with contractors, as needed.
• Testifies in court, as needed.
• Investigates any potential problem areas and may make recommendations to a supervisor, when appropriate.
• Performs other work-related duties, as assigned.

For more information, please view the classification specification: Contract Monitor

Two (2) years of experience monitoring, documenting, evaluating and reporting on services provided by contractors to governmental agencies.

LICENSE: A validCalifornia Class C Driver License* is required to perform job-related essential functions.

Successful applicants for positions that require driving must obtain and present a copy of their driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked.

When emailing, please indicate your name, exam number, and exam title in the subject line.

We will be accepting online applications on Tuesday, July 21, 2026, at 8:00 a.m. (PT) – Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

With more than 10 million residents, Los Angeles County has the largest population of any county in the nation! As the largest employer in Southern California, with more than 39 diverse departments and over 2,100 different job descriptions, Los Angeles County offers a lifetime of opportunities and careers. We are Los Angeles County Public Works, the largest municipal public works agency in the nation. With more than 4,000 employees, Public Works offers over 500 different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment!

For more information about the outstanding benefits offered by Los Angeles County, please visit us here: .

If you have questions about working for LA County, including current open recruitments, tips on crafting a resume or acing an interview, career planning, or any other general information, please visit our website at: .

OUT-OF-CLASS EXPERIENCE OR WITHHOLDS WILL NOT BE ACCEPTED FOR THIS EXAMINATION. REQUIRED EXPERIENCE MUST BE FULLY MET AT THE TIME OF FILING, AND CLEARLY INDICATED ON THE APPLICATION.

Physical Class 2 – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Once we have identified that you meet our requirements, an invitation regarding the following assessment process will be sent:

The examination will consist of multiple-choice and/or simulation assessment(s), weighted 100%, measuring the following areas:

• Professional Potential
• Achievement
• Coping with Uncertainty
• Responsibility
• Working to High Quality Standards
• Willingness to Learn
• Working Relationships
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Adapting to Change
• Reading Comprehension
• Deductive Reasoning

Applicants must meet the Requirements and achieve a passing score of 70% or higher in order to be placed on the eligible list.

MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Notice of non-acceptance and Final Result letters will be sent via email. Test scores cannot be given over the phone.

TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

If you recently took identical components for other exams, the test responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Online practice tests are available at .
• Various information can be found on our website at . The section dedicated to test preparation is "Employment Test Assistance."
• You can also visit our Los Angeles County Online Assessment Preparation Series webpage at for information about common online assessment types, sample questions, and test-taking tips.

ELIGIBILITY AND VACANCY INFORMATION:Candidates who passed the assessment are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies as they occur.

We only accept applications filed online.S. mail, fax, or in person are not accepted. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

New email addresses need to be verified. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

SOCIAL SECURITY NUMBER:Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING USER ID, EMAIL AND PASSWORD:All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase applicants' original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.