Compliance & Fraud Analyst

Posting number: 999918

Department: Northwestern State University

Job classification: UNCLASSIFIED

Posting type: Open

Categories: Administration, Education

Northwestern State University's Financial Aid Office is seeking qualified applicants for the position of Compliance and Fraud Analyst.

Must be a self-starter with the ability to organize and coordinate large workloads in a timely and effective manner. Must have strong interpersonal skills. Must be able to establish and maintain positive and productive working relationships within the office and with all other members of the NSU community. It is essential for the successful candidate to be able to handle problem customers and/or situations in a professional, composed, and effective manner. Must be flexible, show effective judgement, discretion and have the ability to handle confidential financial matters. Strong oral and written communication skills are essential.

• At least 4 years of Financial Aid experience required
• Bachelor's Degree required or equivalent experience (combination of education, training and related experience) required
• Computer literacy including experience with Microsoft Office products preferred
• Demonstrated customer service skills required
• Must be able to communicate and establish a rapport with a diverse student population
• Ability to give written and oral instruction in an understandable manner and ability to work

INTERNAL SEARCH ONLY*Northwestern State University is a State as a Model Employer (SAME) agency.The successful candidate will be subject to a background check, as a condition of employment.*Notice of Non-Discrimination

(Full Disclosure)

Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M.

• Independently determine student eligibility for federal, state, and institutional financial aid programs.
• Administer and interpret Federal Student Aid regulations, federal program requirements, state regulations, University of Louisiana System policies, and institutional policies and procedures.
• Monitor financial aid processes for compliance with federal requirements, including student eligibility, enrollment, satisfactory academic progress, disbursement, attendance/participation, course eligibility, and other applicable Title IV requirements.
• Review identity verification concerns and documentation and assist with cases involving failed verification or suspicious activity.
• Identify and review potential fraud, identity misuse, fraudulent enrollment, duplicate identities, unauthorized account activity, and other threats to program integrity.
• Coordinate with Information Technology, online learning, admissions, registrars, and other departments regarding compliance, identity verification, enrollment integrity, and potential account misuse.
• Maintain accurate documentation and case records supporting Federal Student Aid compliance, audits, investigations, and reporting requirements.
• Assist with federal, state, system, and institutional audits, reviews, investigations, and requests for documentation.
• Assist with reports and referral documentation for the U.S. Department of Education, Office of Inspector General, University of Louisiana System, law enforcement, and other appropriate agencies.
• Track cases involving financial aid disbursement, outstanding balances, collection related to fraudulent activity.
• Develop and support compliance and fraud prevention procedures, training materials, communication tools, and internal controls.
• Provide guidance and training to faculty and staff regarding compliance, traud indicators, identity verification, documentation, and reporting requirements.
• Monitor changes in Federal Student Aid regulations and recommend appropriate departmental or institutional process changes.
• Counsel students and parents regarding financial aid eligibility, requirements, policies, and procedures.
• Maintain confidentiality and ensure compliance with FERPA, record retention requirements, and applicable laws and regulations.
• Complete special projects and other duties as assigned by the Assistant Director, Associate Director and Director of Financial Aid.