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Comm Spec III - 2 Posn - EMD

Overview
United States$38k to $61k per yearمن مقر العمل
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مستوى الخبرة
Senior
نوع الوظيفة
دوام كامل
التخصص
Government & public safety

نبذة عن الوظيفة

Posting number: 192592

Department: Adjutant General's Office

Job classification: Communications Specialist III

Posting type: Open

Categories: Dispatch, Communications

Individual works in the State Warning Point to monitor and operate telephone switchboard and other emergency equipment to include, NAWAS, IPAWS, EAS, security systems, and computer terminals. Receives and routes calls to Division personnel. Receives and routes information from federal, state, and local agencies. Disseminates information to other agencies via telephone, two-way radio, computer, or fax. Coordinates initial alert notifications from power plants and other facilities. Monitors severe weather bulletins and forecasts from weather wire and other sources and confirms receipt with affected counties and notifies appropriate staff. Maintains and logs daily activities and emergency-related incidents into a computer-generated operations journal. Inputs data, updates material, and develops computer information using various especially designed emergency management software programs. Individual must be able to workdays, evenings, or midnights, weekdays, and/or week-end shifts.

Responsibilities

Two years of college courses or equivalent and six months experience in radio or telephone dispatching, or six months experience in call center/customer service operations, or a combination of education and experience necessary to perform duties. Applicant must possess the ability to accurately convey and interpret oral, written, and visual communications to and from county, state, and federal agencies and the general public during stressful situations and emergencies. Must be computer literate and willing to learn specialized software programs.

Requirements

South Carolina Certified Emergency Manager certification preferred or will seek to complete within three years.

Key skills

  • Call Center
  • Customer Service

Supplemental information

A resume will not be accepted in lieu of an online South Carolina State Employment Application. Only those applicants chosen for interview will be notified of job filled status.Note: Applicants indicating college credit, degree(s) or specialized training on the application shall provide an official copy of transcripts upon notification of selection for hire. This serves as verification of credentials listed on the application.