Child Support Enforcement Specialist

Posting number: 228105-ALEXCSESpec11226LM

Department: DCFS-Department of Children and Family Services

Job classification: CHILD SUPPORT ENFORCEMENT SPECIALIST

Posting type: Open

Categories: Social Services, Child Support

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• Five years of experience in child support enforcement; OR
• Six years of full-time work experience in any field plus two years of experience in child support enforcement; OR
• A bachelor’s degree plus two years of experience in child support enforcement; OR
• A master’s degree plus one year of experience in child support enforcement.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

• Completes and processes new applications and cases while maintaining a caseload of the highest complexity.
• Interprets and applies CSE policy and federal and state laws and regulations.
• Provides technical assistance in CSE program policies and procedures.
• Conducts formal case reviews to ensure accuracy and timeliness.
• Trains, develops, mentors, and evaluates analysts and support staff.
• Serves as a backup to the supervisor and performs functional supervisory duties such as training, organizing unit meetings, and providing input to the supervisor.
• Works closely with judges, court personnel, district attorneys, and sheriffs to provide services to families.  Functions as the agency leader in court.
• May perform additional duties as assigned.

Position-Specific Details:

• Work Location:This vacancy is located in the Alexandria Child Support Enforcement office Compensation:CSE Specialist position has a Special Entrance Rate (SER): $22.76/hour.
• Appointment Type:This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
• Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made: Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.

• NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).
• Must possess a valid driver's license & access to a personal vehicle before appointment.
• No Civil Service Test scoreis required in order to be considered for this vacancy.
• Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
• * Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

• Laura Milstead
• Department of Children and Family Services
• Laura.
• DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

This vacancy is located in the Rapides Parish Child Support Enforcement Office in Alexandria, Louisiana. This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS). The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children.

If you're driven, collaborative, and ready to make an impact—this could be the opportunity for you!