Business Development Representative - Middle Market Acquisition

American Express is seeking a high-performing Business Development Representative to join our Middle Market team. In this role, you will drive growth for identifying, qualifying, and converting prospective clients into high-quality sales opportunities.

This is a performance-driven role focused on pipeline creation, outbound prospecting, and strategic engagement with decision-makers across mid-sized businesses. The ideal candidate is competitive, metrics-oriented, and thrives in a fast-paced environment where results are recognized.

As part of the Middle Market Field team, you'll represent one of the world's most trusted brands, partnering with dynamic, growing businesses to help them succeed. You'll work alongside high-performing colleagues in a collaborative, inclusive culture that values ambition, integrity, and results.

• Proactively identify and engage mid-market prospects through outbound channels (cold calls, email, social selling)

• Qualify leads to assess fit, need, and buying readiness

• Schedule high-quality meetings and product demonstrations for Account Executives

• Orchestrate discussions around business needs with senior leaders for prospective customers

• Strategize and work with top-producing Account Executives

• Build and manage a consistent pipeline of opportunities aligned to revenue targets

• Leverage CRM tools to maintain accurate activity tracking and pipeline data

• Collaborate closely with sales and marketing to refine messaging and targeting strategies

• Consistently meet or exceed key performance metrics including meetings booked, pipeline generated, and conversion rates

• 1–3+ years of experience in sales, business development, or lead generation (B2B preferred)

• Proven track record of meeting or exceeding quota in a metrics-driven environment

• Strong interpersonal, communication and objection-handling skills, particularly via phone and virtual meetings

• Demonstrated success in pipeline creation and opportunity generation
• Highly organized with the ability to manage multiple prospects and priorities

• Competitive mindset with a drive to outperform peers and achieve top rankings

• Experience with CRM tools (e.g., Salesforce) and sales engagement platforms

At American Express, we believe our success is built on our people. That's why we invest in our sales colleagues through best-in-class training, leadership development, and the opportunity to make a meaningful impact from day one.

Clear career progression into Account Executive and sales leadership roles

• Ongoing training, mentorship, and professional development

• Join a company consistently recognized as a top employer and great place to work

• Performance-driven environment that celebrates achievement

• Inclusive culture where diverse perspectives and collaboration fuel success

• Competitive base salary with performance-based incentive opportunities

• Comprehensive medical, dental, and vision benefits

• Retirement savings plan with company match

• Generous paid time off and wellness programs

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.