Bilingual Loan Processing Associate

* Assist both English and Spanish speaking customers with consumer loan inquiries * Maintain a basic working knowledge of lending products and services * Maintain a satisfactory service level regarding call volumes and document preparation * Interview customers regarding loan details and answer questions * Type loan contracts * Prepare reports * Process loan applications * Assist in loan closings * Process loan transactions * Research history on current loans * Other duties as assigned

Physical Requirements: * Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery * Ability to lift 25 pounds

FNBT is an equal opportunity employer.

* High School Diploma or equivalent * At least 18 years of age * Must have strong and accurate typing and data entry skills * Must have strong PC knowledge * Must have good phone etiquette and customer service skills * Fluent communication skills in both English and Spanish * Ability to organize and prioritize * Able to effectively work with employees at all levels * Must be able to get along with co-workers and work effectively in a team environment * Must successfully pass background investigation and drug screen according to company policy

FCMC El Paso

10961 Gateway West Suite 200