Administrative Coordinator 3

Posting number: MVA/SAJ/224709

Department: LDH-Medical Vendor Administration

Job classification: ADMINISTRATIVE COORDINATOR 3

Posting type: Open & Promotional

Categories: Administration, Administrative Assistant

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The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health*This position may be filled in the following parishes: Caddo, DeSoto*

Make a meaningful difference in the lives of Louisiana families by helping connect individuals and families with vital financial and supportive benefits. As part of the Office of Economic Stability, you’ll provide essential administrative and program support for SNAP, STEP, FITAP, and Kinship Care Assistance while ensuring benefits are delivered accurately and timely. If you’re detail-oriented, service-driven, and passionate about helping others, this is your opportunity to make an impact in your community!

An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes ManagingResources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions

• Two years of experience in administrative services.
• EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
• · Reviews applications for compliance with departmental policies and conducts applicant interviews to gather information and assist clients with applying for benefits.
• · Assesses client needs and potential program eligibility by collecting and verifying information and researching client records through multiple automated systems.
• · Provides customer service and assists clients with completing and submitting benefit information through self-service kiosks and other available resources.
• · Processes program-related transactions, including work items, appointment letters, address changes, benefit verifications, and issuance or replacement of Electronic Benefit Transfer (EBT) cards.
• · Provides clerical and administrative support by scanning and indexing documents, processing mail and correspondence, maintaining supplies, compiling reports, and assisting staff with eligibility documentation.
• · Maintains knowledge of applicable assistance programs and participates in required training, including voter registration, disaster food assistance, and emergency preparedness activities.
• · Supports disaster response operations by interviewing and registering individuals for Disaster Food Stamp benefits, assisting evacuees and shelter operations, and coordinating services through applicable emergency response systems.

Position-Specific Details:

• Location: Medical Vendor Administration / Economic Stability Region 7 / Caddo, DeSoto Parishes
• Appointment Type:This position may be filled as aProbationary appointment, Promotional appointment,Job appointment (temporary appointment that may last up to 48 months), or Detail to Special Duty
• Cost Center:3052130204
• Position Number(s):50689042, 50689176
• No Civil Service test score is required in order to be considered for this vacancy.
• Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
• \* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

• Samantha Johnson
• LA Department of Health (LDH)
• Division of Human Resources
• PO Box 4818
• Baton Rouge, LA 70821
• LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
• *Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.*

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

The official job specifications for this role, as defined by the State Civil Service, can be found here.