Delivery Executive job description template

LiveRec EditorialUpdated

India format, central rules as of 30 Oct 2026. State rules vary.

A delivery executive picks up and delivers parcels, food or goods to customers on time. A fair job description says whether the role is an employee or platform partner role, the vehicle and licence needed, delivery area, payment per delivery or shift, and how safety and insurance are handled.

At a glance

  • Say clearly whether this is salaried, or platform and gig work with per-order payouts.
  • State the vehicle, valid driving licence, and documents needed.
  • Describe the delivery area and typical shift.

Template

Delivery Executive
[COMPANY] | [CITY or Remote] | [Full-time / Part-time / Contract]

PAY: Fixed INR [AMOUNT] per month plus [INCENTIVE RULE or "none"]. In-hand pay is about INR [AMOUNT] after deductions. Benefits: [PF / ESI / LEAVE / OTHER, only what applies]

SUMMARY
A delivery executive picks up and delivers parcels, food or goods to customers on time. At [COMPANY] you will [OUTCOME FOR THE FIRST YEAR] and report to [TITLE].

RESPONSIBILITIES
- Collect orders from [HUB / STORE / PARTNER] and verify them before leaving
- Deliver to customers within the promised time following the planned route
- Handle cash-on-delivery or digital payment per company process and deposit it correctly
- Keep proof of delivery in the [APP]
- Report failed or delayed deliveries with reasons
- Follow traffic rules and wear required safety gear
- Treat customers politely and keep packages safe

REQUIREMENTS
- Valid driving licence for the vehicle type
- Own or company-provided [TWO-WHEELER / BICYCLE / VAN]
- Smartphone with data to use the delivery app
- Knowledge of [CITY / AREA] roads
- Aadhaar or ID documents for verification, handled as the law and your policy permit

NICE TO HAVE
- Prior delivery or logistics experience
- Fluency in the local language

HOW WE HIRE
[Interview rounds, any test, timeline. Say that applicants never pay a fee.]

EQUAL OPPORTUNITY
[COMPANY] considers all qualified applicants without regard to gender, caste, religion, disability or any other protected ground. To request an adjustment, contact [EMAIL].

Duties are written from the role descriptions in India's National Classification of Occupations (NCO-2015) for delivery and courier roles, and checked against the National Career Service portal. Where a National Skills Qualifications Framework qualification pack exists for the job, compare it with your duties on the National Qualifications Register.

How to customize it

  • Employee or gig: the law treats these differently. The Code on Social Security, 2020 recognises gig and platform workers. Describe the relationship honestly.
  • Safety: state helmet requirements, accident insurance, and rules on delivery time pressure.
  • Documents: ask for ID documents only for verification, and say how long you keep them.
  • Fees: never charge candidates for a bag, uniform or registration unless you disclose it in writing and it is lawful.
  • Level: delete the junior or senior wording that does not apply, and cut every requirement you would not screen for.
  • Pay: show fixed pay and variable pay separately and state what is in-hand. Enter only figures you have approved.

How to post it on LiveRec

  1. Open Jobs and choose Post a job.
  2. Choose Use a template or a previous job, Describe it with AI, or Create a new job from scratch.
  3. Paste the summary, responsibilities and requirements into the Description step, then complete the screening and assessment steps.
  4. Use Preview posting to see what candidates see, then choose Post job.

Steps and limits are in Post a job on LiveRec. When the applicants arrive, use the delivery executive interview questions.

FAQ

Is a delivery executive an employee? It depends on the arrangement. Salaried delivery staff are employees. Platform partners usually work under a different agreement. State which one you offer.

Do I need to check the driving licence? Yes. Check the licence class matches the vehicle and that it is valid on the start date.

Next step

Fill the placeholders, check the finished text against how to write a job description, and post it. Build a scorecard from the requirements list.

Sources

  • National Classification of Occupations 2015, Directorate General of Employment: https://dge.gov.in/nco-2015
  • National Career Service portal, job role information: https://www.ncs.gov.in/
  • National Qualifications Register, qualification packs: https://nqr.gov.in
  • Ministry of Labour and Employment: https://labour.gov.in
  • Ministry of Labour and Employment, Code on Social Security, 2020: https://labour.gov.in

This is general information, not legal, tax or immigration advice. Rules change and your situation may differ. Consult a licensed attorney or qualified adviser.