Vendor Operations Lead (Paralegal-Commercial Lending)

Vendor Operations Lead The Vendor Operations Lead is responsible for supporting the onboarding, maintenance, and monitoring of vendors across services such as business development, insurance, UCC filings, Know-Your-Customer (KYC), and warranty support. This role operates independently, ensuring contract and documentation accuracy, vendor compliance, and process efficiency while partnering cross-functionally.

• Partners with Originations and internal teams to onboard and manage vendors.
• Performs monthly quality assurance and compliance audits. Provides operational support across platform during periods of low demand.
• Drafts and reviews vendor agreements and amendments in accordance with company policy.
• Develops and maintains standard templates, playbooks, and procedural documentation. Maintains document library and ensures proper document control and versioning.
• Monitors vendor performance and ensures compliance with operational and contractual requirements.
• Collaborates with IT to enhance dashboards and streamline onboarding processes.
• Conducts UCC lien reviews and resolves inventory perfection issues with Operations.
• Supports cost-per-copy setup and ensures adherence to deadlines and vendor expectations.
• Files insurance claims and manages vendor relationships related to insurance services.

• University (Degree) Preferred

• 3+ Years Required; 5+ Years Preferred

• 3+ years of experience as a paralegal doing transactional work in a law firm or leasing or commercial lending business.

• 5+ years of experience as a paralegal doing transactional work in a law firm or leasing or commercial lending business.
• Strong verbal and written communication skills; work history in related field required.
• Bachelor's degree in business, Finance or related field and/or Paralegal Certificate, highly preferred.

• Physical Requirements: Sedentary Work

Career Level 7IC

QualificationsPosting end date: 9/4/2026

EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:

• Medical, dental, vision & HSA/FSA
• 401(k) savings
• Paid holidays & generous PTO
• Additional wellness & voluntary benefits

• Tuition reimbursement
• Commuter Benefits
• Life and Disability Insurance

$85,400 - $115,500

This job description is not intended to be a comprehensive list of duties, responsibilities or activities that are required to perform this job. Duties, responsibilities and activities may change without notice.

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC