Sr. Operational Risk Officer

Sr. Operational Risk Officer The Operational Risk Officer Sr is responsible for executing key oversight activities that support the bank's risk management framework. This role will coordinate risk governance processes, facilitate enterprise-wide oversight forums, and drive execution of risk appetite monitoring and validation, regulatory exam support, and issue validation. The ideal candidate has strong organizational and communication skills and a solid understanding of banking risks and regulatory expectations.

• Maintains risk management programs and support risk committees.
• May perform additional duties through expertise in a specific area of operational risk such as information technology, cybersecurity, fraud risk management, issue or incident management, or investigations.
• Participates in process improvement initiatives to enhance risk oversight effectiveness.
• Collaborates with business lines and second line risk functions to ensure alignment with the bank’s risk management program.
• Coordinates Risk Management’s response to regulatory exams, internal audits, and supervisory reviews.
• Supports the remediation and documentation of regulatory findings. Tracks and manages exam deliverables, data requests, and pre/post-exam communications.
• Leads the collection, validation, and analysis of risk appetite metrics. Prepares dashboards and reporting packages for senior management and board committees.
• Support periodic updates and enhancements to the risk appetite framework and thresholds. Tracks committee decisions and ensure follow-up actions are documented and executed.
• Familiarity with OCC Heightened Standards and other relevant banking regulations.
• Provides guidance and coaching to risk officers and analysts. Represents risk management leadership and provides credible challenge to bank management through quantitative analysis and superior oral and written communication skills.

• 5 years of experience in Enterprise Risk Management
• Prior experience supporting a large bank or financial institution

• 7+ years of experience in ERM
• Advanced understanding of ERM Frameworks and concepts
• Knowledge of OCC regulations
• Strong GRC platform experience
• Previous Project Management experience
• Data Analytics background - Power BI and Tableau is a plus

• University (Degree) Preferred

• Physical Requirements: Sedentary Work

Career Level 9IC

Posting end date - 8/29/26

EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:

• Medical, dental, vision & HSA/FSA
• 401(k) savings
• Paid holidays & generous PTO
• Additional wellness & voluntary benefits

• Tuition reimbursement
• Commuter Benefits
• Life and Disability Insurance

$144,500 - $195,500

This job description is not intended to be a comprehensive list of duties, responsibilities or activities that are required to perform this job. Duties, responsibilities and activities may change without notice.

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC