Sr Advisor - Technology Services
- Seniority level
- Senior
- Employment type
- Full time
- Specialization
- Systems administration
About the role
Join our IT organization as a Sr. Advisor leading the vision, priorities, and delivery outcomes across IT Service Management, with a strong focus on IT Asset Management, operational performance, and continuous improvement. You’ll translate business needs into actionable roadmaps, strengthen governance and controls, and use reliable data, reporting, automation, and AI to improve decision-making and efficiency. The ideal candidate brings
experience in IT Operations, Supplier Management, or Asset Management, with expertise in hardware/software lifecycle management, licensing, procurement, audit readiness, and related tooling. You’ll collaborate across IT leadership, vendors, and partner teams to improve how IT manages assets, spend, risk, and service performance.
Responsibilities
- Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.
- Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.
- Influence and align stakeholders across IT leadership, vendors, and partner teams.
Key skills
- Procurement
- Risk Management
Benefits & perks
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
- Generous vacation
- Healthcare
- Parental leave
- Professional development
- Remote friendly
- Retirement
What you’ll bring
- Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
- Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
- 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.
- Strong communication, analytical problem‑solving, process automation, and the ability to drive outcomes in cross‑functional environments.
- Ability utilize AI to enhance, automate, and streamline processes.
- Impact:
- Your work will streamline how IT manages assets, spend, and reporting—delivering clear results, better controls, and continuous improvement across our IT Supplier Management services.
This role is based at our National Executive Office in Memphis, TN. Candidates are eligible for a hybrid work schedule.
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
