Service appointment coordinator

Service Appointment and Rental CoordinatorLocation: Pineville, NCEmployment type: Full-TimeAbout Us:

Classic CDJR Pineville is a fast-paced, customer-focused automotive dealership committed to providing exceptional service and friendly experience. We're looking for an organized and energetic individual to join our team as a Service Appointment and Rental Coordinator.

This role is the first point of contact for our customers-both in person and on the phone. The ideal candidate will handle incoming calls, schedule service appointments, assist with vehicle rentals, and provide general administrative support to the team.

• -Answer and direct incoming phone calls in a professional and courteous manner
• -Schedule service and maintenance appointments using our dealership software
• -Coordinate vehicle rentals and loaner car program, ensuring proper documentation
• -Greet customers and assist with general inquiries
• -Perform administrative duties such as data entry, scanning and handling emails, text messages, etc.
• -Support the service and sales departments as needed

• -Previous experience in customer service or administrative support (automotive experience a plus)
• -Strong communication and organizational skills
• -Ability to multitask and prioritize in a busy environment
• -Proficient in Microsoft Office and comfortable learning new software systems
• -Professional, friendly, and reliable demeanor

• -Competiive pay
• -Health, dental, and vision insurance
• -Paid time off and holidays
• -Employee discounts on vehicles and services
• -Opportunities for growth within the dealership