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Senior Analyst

Overview
eClerxeclerx.comPosted 3 days ago
Mumbai, Maharashtra, INOn-site
Quick apply
Seniority level
Senior
Employment type
Full time
Work experience
4 to 8 years
Specialization
Marketing & advertising

Responsibilities

  • Monitor automated campaign workflows to ensure forms, approvals, and routing logic function correctly.
  • Identify issues across submissions, approvals, and workflow stages.
  • Fix functional issues inside Workfront and support stability of existing flows.

Requirements

  • 4–8 years of experience with Adobe Workfront (workflow creation, forms, approvals).
  • Hands-on experience with Workfront Fusion for workflow enhancement or automation tasks.
  • Strong troubleshooting skills across Workfront processes.
  • Ability to translate business processes into Workfront workflows.
  • Strong communication skills and stakeholder engagement experience.
  • Experience in campaign operations, marketing workflows, or MarTech is a plus.
  • Strong hands-on experience with Adobe Workfront (forms, approvals, workflow configuration)
  • Ability to monitor and troubleshoot campaign automation flows
  • Working knowledge of Workfront Fusion to enhance and evolve existing workflows (not a heavy integration role)
  • Good communication skills to support end users and clarify workflow behavior
  • Campaign operations or MarTech workflow experience
  • Workfront certifications
  • Experience in enterprise workflow environments

This is a hybrid functional + light Fusion development role, not a Workfront admin or full-stack developer position. Kindly start sharing profiles aligned to the above requirements at the earliest.

Key skills

  • Troubleshooting
  • CRM

Benefits & perks

  • Remote friendly

Workflow Optimization & Evolution (Fusion)

  • Enhance and evolve campaign workflows using Workfront Fusion.
  • Translate business requests from campaign managers into workflow logic changes.
  • Develop small-to-medium Fusion workflows to improve automation.
  • Ensure all enhancements are compliant with governance and best practices.

End-User Support & Enablement

  • Act as the primary SME for workflow-related questions from campaign managers and internal teams.
  • Provide clarifications, training, and documentation to support adoption.
  • Assist in onboarding teams to new or updated workflows.

Good to Have

  • Workfront or Fusion certifications
  • Experience integrating Workfront with AEM, CRM, or other marketing systems
  • Understanding of governance, naming conventions, or workflow best practices