Provider Outreach and Education Manager

Automated Health Systems, a dynamic healthcare management company, is seeking a Provider Outreach and Education Manager to lead provider outreach and education activities supporting Maryland Medicaid programs.

In this hands-on management role, you will help healthcare providers understand Medicaid enrollment, re-enrollment, revalidation, and program requirements while supporting outreach initiatives throughout Maryland.

• Coordinate and oversee daily provider outreach and education activities
• Provide guidance, coaching, and support to Outreach and Education Analysts
• Develop and implement outreach plans to support provider engagement and program goals
• Conduct in-person and virtual training sessions for healthcare providers and stakeholders
• Educate providers on Medicaid enrollment, re-enrollment, revalidation, and program updates
• Build and maintain positive relationships with providers, provider associations, and community stakeholders
• Coordinate outreach events, provider meetings, and informational presentations throughout Maryland
• Monitor outreach activities, track performance, and prepare reports for management
• Identify opportunities to improve provider communication, education, and engagement
• Collaborate with internal teams to support program requirements and operational goals

• Bachelor's degree in a related field preferred; equivalent professional experience considered
• 3+ years of experience in Medicaid provider relations, healthcare outreach, provider enrollment, or a related healthcare services environment
• Previous supervisory, team lead, training, or staff mentoring experience preferred
• Familiarity with Medicaid programs, provider enrollment processes, and healthcare regulations
• Experience conducting training, presentations, or educational outreach activities
• Strong communication, organizational, and relationship-building skills
• Ability to work independently, coordinate multiple priorities, and support a team
• Strong computer skills, including Microsoft Office
• Ability and willingness to travel extensively Maryland

Automated Health Systems is an Equal Opportunity Employer.

• Health / Dental / Vision insurance
• 401(k)
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

55,000-60,000