Professional Services Engineer

To provide high quality implementation of all product areas of the Extreme Network product suites, by ensuring all networking implementations meet the customer requirements.

• Provide full time project support to customer
• Follow Extreme Professional Services PDIO (Plan/Design/Implement/Operate) implementation methodology.
• Responsible for creation and maintaining of project documentation during implementation.
• Responsible as technical lead and trusted advisor to the customer during implementation.
• Responsible as liaison between sales and customer during implementation.
• Ability to escalate any customer issues to management in a timely manner.

Typically requires a minimum of 2 years of related experience.