Permit Technician Supervisor - Development Services

Posting number: 202600306

Department: Development Services

Job classification: Permit Technician Supervisor

Posting type: Open

Categories: Code Enforcement, Community Services, Planning and Development, Land Use, Customer Service, Construction Trades

Under general direction, oversees the day-to-day operations of the customer service and permitting staff. Responsible for intake and processing of building permits of complex difficulty for compliance with applicable procedures and regulations.

• Education: High school diploma or equivalent.
• Experience: A minimum of five (5) years of general office experience to include one (1) year experience as a Permit Technician or equivalent position.
• Additional Requirements: Must possess a valid Arizona driver’s license without restrictions. Must possess ICC Certification as Permit Technician at time of hire.

• Public Administration, community resources, and public relations.
• Laws, rules, and regulations regarding privacy regulations and department procedures.
• Technical and legal aspects of records and file operations.
• Records department filing systems.
• Deciphering information for statistical data.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software.
• Filing and recordkeeping.

• Management and supervision.
• Technical and detail report writing.
• Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Organization and adherence to detail.

• Effectively manage the public and exercise good judgement.
• Comprehend and make inferences from complex written material.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion.
• Act with courtesy, tact, and diplomacy.

Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information: FLSA: Exempt Grade: 10 Classification: At-Will Safety Sensitive: No