Job File Coordinator - Project Coordinator

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• Competitive salary
• Dental insurance

• SERVPRO is hiring a Job File Coordinator.
• Are you organized, detail-oriented, and great at keeping people and projects on track?
• SERVPRO is looking for a Job File Coordinator to join our team. This position plays an important role in keeping restoration projects organized, customers informed, and work moving efficiently from start to finish.
• If you enjoy solving problems, communicating with people, and making sure the details don't fall through the cracks, this could be a great opportunity for you.
• What You'll Do

• Keep projects organized: Monitor active jobs, track progress, and ensure project files are accurate and up to date.
• Coordinate with the team: Work closely with field crews, managers, and office personnel to keep projects moving forward.
• Communicate with customers: Provide updates, coordinate information, and maintain professional communication with customers and insurance representatives.
• Review documentation: Check project photos, forms, estimates, and other records for accuracy and completeness.
• Support scheduling: Help coordinate daily work orders, project priorities, and upcoming service appointments.
• Support billing: Help prepare completed projects for invoicing by ensuring all required documentation is accurate and complete.
• Solve problems: Identify missing information, follow up with the right people, and help prevent unnecessary delays.

What We're Looking For

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Confidence using computers, software, and digital tools.
• Ability to manage multiple projects and changing priorities.
• A proactive attitude and willingness to follow through.
• Previous office administration, project coordination, or customer service experience.
• Experience in restoration, construction, insurance, or claims administration is a plus, but not required.

About Us Our company is a family-owned and operated franchise that has been in business over 10 years. We focus on the continued growth and development of our technicians utilizing SERPVRO's training programs . The atmosphere at our company makes coming to work more like being part of the team and less like a job. For more information, please visit us

Compensation: $45,000.00 - $50,000.00 per year

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.