ES ABC Quality Monitor / 61057551

Posting number: 192627

Department: Department of Social Services

Division: Economic Services

Job classification: Program Coordinator II

Posting type: Open

Categories: Community Services, Health Services, Social Services, Human Services, Community and Social Services

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

• The ES ABC Quality Monitor review, evaluate, and develop performance reports for a caseload of child care programs of varied types. Utilize multiple data systems to manage their caseload, conduct assessments, and communicate with programs or early childhood partners. Maintain reliability to ensure consistency in the implementation of ABC Quality policies, procedures, protocol, and standard assessments. Provide technical assistance and training to child care programs to ensure their understanding and to promote continuous quality improvement. Participate and support special projects that align to the ABC Quality mission and to ensure the effective and efficient service delivery to child care programs. This position will work a caseload in Spartanburg, Greenville, and other Upstate counties as assigned.

• Manage and plan reviews for a caseload of child care programs of varied types. Conduct program reviews of child care providers as assigned to ensure compliance with all applicable eligibility requirement and standards. These reviews include program observations, interviews, and document reviews, which are entered into multiple data systems. Prepare reports to provide feedback and recommendations to child care programs based on program reviews. Serve as trouble-shooter for complex service problems and resolution of concerns.

• Participate in and support special projects and pilot studies as assigned to enhance the statewide service delivery for child care programs.

• Provide technical assistance, training and consultation for child care programs to support their understanding of policies, program requirements, and quality assessment standards. Develop resolutions to identified problems/needs. Coordinate with state agencies, regional / local entities to provide needed client services and to maintain effective agency relationships.

• Field test existing program assessments, monitoring tools and software and recommend improvements based on results and efficiency.

• Provide feedback and recommendations to anchors and program managers on priorities, goals and objectives for the program review process of total child care system, to include procedures, standards, philosophies, definitions and criteria for all child care providers.

• Perform other related duties as required.

A Bachelor’s Degree and four (4) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.

A Master's Degree and two (2) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.

A Master's Degree in Early Care and Education, Child Development, Education, Family and Consumer Science or a related field and one (1) year of professional experience in Early Care and Education or relevant program experience.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application.If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION:Economic Services/ Greenville County