CX Trainer
Overview
EXLexlservice.comPosted 6 weeks ago
Gurugram, Haryana, INOn-site
Quick apply- Employment type
- Full time
- Specialization
- Corporate training
About the role
Description for Internal Candidates
- Ensure that the process transactions are processed as per Desk Top procedures with customer centricity
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is in compliance with predefined parameters
- Provide the relevant process reports on a daily basis
- Ensure adherence to established attendance schedules
- Ensure adherence to Company Policies and Procedures
Responsibilities for Internal Candidates
Qualifications for Internal Candidates