Clerical Assistant 2

Posting number: N-2026-60533

Department: Pennsylvania State Police

Division: SP Invgtive Rcds Sctn

Job classification: Clerical Assistant 2

Posting type: NCS External

Categories: Office and Administrative Support

The Pennsylvania State Police is seeking a Clerical Assistant 2 who is ready to bring steady energy to a busy workplace. In this role, you support the movement and maintenance of vital records used across the agency. Your efforts will help ensure timely and accurate service to staff and the public. Become part of a team that values reliability, organization, and service.

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This position supports document handling and information movement for the Pennsylvania State Police.

As a Clerical Assistant 2, you will perform the following duties:

• Mail Processing:Process incoming and outgoing mail for timely movement of documents
• Report Filing:File Criminal Incident Reports and related records by troop, CAD number, AIMS number, and year when applicable
• Crash Report Requests: Manage requests for Crash Reports from staff, outside agencies, and the public and ensure timely completion
• Data Verification: Verify information entered into the Master Name Index from Records Management Systems
• Telephone Assistance:Answer telephone inquiries regarding Crash Reports and related questions
• Staff Support: Assist the Supervisor with training new employees and providing guidance to coworkers

Interested in learning more? Additional details regarding this position can be found in the position description.

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• Two (2) years or more of data entry experience.
• Two (2) years or more of customer service experience.
• You must be willing to work onsite full-time. Teleworking is not an option as part of this position's work schedule.
• Must be able to perform essential job functions

• You must pass criminal history and background investigations if you do not have a current Pennsylvania State Police background on file.

• Resumes, cover letters, and similar documents will notbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekersfor additional information.

• Full time employment, 37.5 hours per week.
• Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework:You will not have the option to telework in this position.
• Salary:Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Pennsylvania law (51 Pa.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.