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Banking Services Group Leader I - Treasury Management Services

Overview
M&T Bankmtb.comPosted 6 weeks ago
Baltimore, MD, US$23 to $38 per hourOn-site
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Seniority level
Senior
Employment type
Full time
Work experience
3+ years
Specialization
Retail banking

About the role

Monitors established workflow and assists in production of work within assigned COE.

Responsibilities

  • Monitor work flow and serve as liaison between assigned COEs unit and management.
  • Provide training and coaching to assigned COE team on daily work functions and approve work of assigned team.
  • Complete quality assurance control reviews of team activities.
  • Identify and resolve problems within assigned COE team.
  • Assist with production work on an as needed basis.
  • Complete daily production reporting for assigned COE team and approve daily work.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Requirements

  • Minimum of 3 years’ higher education and/or relevant work experience Work leadership experience Strong customer service skills Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team
  • Proven verbal and written communication skills Knowledge of systems, documents and procedures in assigned area
  • M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Key skills

  • QA
  • Customer Service

Schedule

Monday – Friday, 10:30am – 7pm(completion).

Location

Baltimore, Maryland, United States of America