Associate Consultant - WFM Functional

• Support WFM implementation and transformation activities across:

• Timekeeping
• Advance Scheduling
• Attendance and Accruals
• Participate in WFM testing cycles (SIT/UAT) and document defects and resolutions
• Prepare client deliverables, including processing documentation, reports, and presentations
• Assist in conducting workshops, requirement gathering sessions, and stakeholder interactions
• Support configuration activities under guidance from senior team members

• Strong analytical and data handling skills
• Good communication and stakeholder interaction skills
• Strong attention to detail and problem-solving ability

• MBA HR or equivalent preferred
• 2+ years of experience across WFM, and time-related transformation programs

Key Responsibilities: • Support WFM client projects by applying knowledge of Timekeeping, Attendance, Leave Management, Scheduling, Accruals, and related WFM modules. • Demonstrate functional and technical proficiency in Workforce Management and take a business driven approach to solving client challenges. • Work as part of a global distributed team and ensure quality, timeliness, and accuracy of all deliverables. • Assist in full lifecycle WFM activities including Discovery, Design, Configuration, Testing, Knowledge Transfer, and Deployment support. • Prepare functional documentation, configuration workbooks, test scenarios, and issue logs. • Drive effective communication with onsite teams and client stakeholders; ensure clarity and timely updates. • Contribute to development of collateral, tools, templates, methodologies, and knowledge assets within the WFM practice. • Demonstrate problem solving, analytical thinking, and attention to detail in project tasks.

• 3–5.5 years of experience working in Workforce Management across Timekeeping, Attendance, Scheduling, Accruals, Forecasting, or related modules.
• Experience in WFM testing cycles including SIT and UAT.
• Understanding data mapping, configuration documentation, and business requirement analysis.
• Strong consulting skills with the ability to manage tasks, meet deadlines, and proactively identify risks.
• Analytical abilities and working knowledge of Excel, Word, PowerPoint.
• Strong written and verbal communication skills.
• Positive attitude, customer focus, and willingness to learn.

• Experience working with US or multi‑geo clients is an added advantage.
• Ability to seek feedback and adopt changes to improve performance.
• Acts in accordance with legal, regulatory, and internal risk management guidelines

• MBA HR or equivalent postgraduate degree from an accredited institution preferred.
• 3–5.5 years of hands‑on experience in Workforce Management systems and processes.

• WFM platforms: UKG / Kronos (preferred)
• Process tools: Visio, PowerPoint