Aging Care Manager 1 (Local Government) - Lackawanna County Area Agency on Aging

Posting number: CS-2026-56275-L0647

Department: Local Government

Division: AN Lackawanna Co Aaa

Job classification: Aging Care Manager 1 (Local Government)

Posting type: SCSC E&T Vacancy

Categories: Public Health, Social Services

You will make a difference in someone's life by the work you do!

At the Lackawanna County Department of Aging, we are hiring an Aging Care Manager 1. This role is trained to conduct Protective Service assessments and investigations, develop effective care plans, and collaborate across teams to ensure consumer needs are met. Our goal is to improve the quality of life for older adults by providing them with access to a range of community and home-based services. Take the next step in your career with a team that is dedicated to empowering and advocating for the rights of older adults while supporting their family and other caregivers!

Seal of Lackawanna County, Pennsylvania, featuring two horses, an eagle, and a central emblem with the state outline.

Aging Care Managers are trained to assess the needs of older adults; develop and implement care plans; and provide advocacy, ongoing care management, and key services to protect consumers from abuse, neglect, exploitation, and abandonment. As an Aging Care Manager 1, you will learn and perform the following duties:

• Care Management: Assess consumer needs, develop and implement care plans to stabilize consumers in their living environment or arrange for a better daily situation
• Protective Service Investigations: Conduct interviews, obtain relevant documents, and use standardized assessment forms to analyze facts, recognize when a consumer is at risk, and initiate appropriate steps to provide protection
• Home Visits: Travel to each consumer’s home to verify their safety and welfare, provide connections to available resources, and measure progress toward goals
• Collaboration: Work with consumers, their families, other providers, and law enforcement to complete investigations and support consumer well-being
• Documentation:Record case information and activities accurately, in a timely manner, and according to agency policy and procedures

• Three years as an Aging Case Aide 2; or
• A bachelor's degree which includes or is supplemented by twelve (12) credits in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree/credits.

You must meet the PA residency requirement.

• Hiring preference for this vacancy may be given to candidates who live within Lackawanna County. If no eligible candidates who live within Lackawanna County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

• A conditional offer of employment will require a drug screening.
• This position falls under the provisions of the Older Adult Protective Services Act.
• Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
• This position falls under the provisions of the Child Protective Services Law.
• Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• You must be able to travel to areas that may or may not be accessible by public transportation.
• Telework:You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.